Smart SMEs, a process of dialogue with companies, for companies
Posted: Thu Jul 10, 2025 5:53 am
Always attentive and responsive to the needs of small and medium-sized businesses in Italy, SAP created the Intelligent SMEs initiative in collaboration with some of its leading partners. The first phase of Intelligent SMEs focused on developing the study and offering an assessment created exclusively by IDC. The data collected allows the companies participating in the study to measure their positioning compared to other companies in the sample, providing a profile of their organization in terms of the essential factors for future growth, its strengths and weaknesses, and a final recommendation on initiatives to be undertaken to strengthen technological capabilities.
“ As the study conducted by IDC demonstrates, there is shop no doubt that it is increasingly urgent for our SMEs to adopt new models of technology use, the cloud, for faster and more flexible business management,” commented Adriano Ceccherini, SME Market Director at SAP Italy . “ Another interesting result is the growing awareness that successful companies will be those able to understand how customer experience data (X-data) and operational data (O-data) work together to tell the story of what is happening in an organization, why it is happening, and how to act in real time to achieve better business results.”
“ As the study conducted by IDC demonstrates, there is shop no doubt that it is increasingly urgent for our SMEs to adopt new models of technology use, the cloud, for faster and more flexible business management,” commented Adriano Ceccherini, SME Market Director at SAP Italy . “ Another interesting result is the growing awareness that successful companies will be those able to understand how customer experience data (X-data) and operational data (O-data) work together to tell the story of what is happening in an organization, why it is happening, and how to act in real time to achieve better business results.”